Bitrix24 vs Streak
Bitrix24 confirms 11 of the features we check on its own site; Streak confirms 5.
Bitrix24
Teams wanting a free all-in-one CRM with contact centre, tasks and marketing.
Watch out: Site text is in Malay; plan prices not shown.
Streak
Teams that want to run sales and customer relationships entirely inside Gmail.
Watch out: Built around Gmail; no prices shown in the crawled text.
| Overview & pricing | ||
|---|---|---|
| Category | CRM & Sales | CRM & Sales |
| Specialty | All-in-one CRM | Gmail CRM |
| Based in | 🇷🇺 Russia | 🇺🇸 United States |
| Best for | All sizes | All sizes |
| Starting price | Unconfirmed | Unconfirmed |
| Free plan | ✓Yes | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Visual sales pipeline · Core features | ✓Manage leads, deals, contacts and pipelines | ✓Pipelines: track deals through every stage |
| Contact & company management · Core features | ✓Contact management in CRM | ✓Build a shared contact database |
| Shared omnichannel inbox · Core features | ✓Contact centre: live chat, WhatsApp, Instagram, telephony, email | Unconfirmed |
| Workflow automation · Core features | ✓CRM rules, triggers, workflow automation | ✓Automation: automate CRM drudgery |
| Quotes / proposals · Core features | ✓Estimates, invoices, payments, e-signatures | Unconfirmed |
| Lead capture forms · Core features | ✓CRM forms and website widgets | Unconfirmed |
| Email sync · Core features | Unconfirmed | ✓CRM runs directly inside Gmail with email tracking and sharing |
| Built-in calling · Core features | ✓Telephony in the contact centre and mobile CRM | Unconfirmed |
| Sales reports & forecasts · Core features | ✓Sales funnel, employee performance and BI reports | Unconfirmed |
| AI assistant / AI agent · Core features | ✓CoPilot in CRM; call transcription and summaries | ✓AI to power your workflow; ChatGPT integration to update deals |
| Public API · Platform | ✓API listed under automation and integrations | Unconfirmed |
| Roles & permissions · Security & compliance | ✓Access permissions and roles | Unconfirmed |
| Integrations | ||
| Listed on its site | WhatsApp, Instagram | Google Workspace, ChatGPT, Claude, MCP, LinkedIn, Allo, Slack |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.