Cívica Digital vs LobbyFix
Cívica Digital confirms 13 of the features we check on its own site; LobbyFix confirms 9. Starting prices: Cívica Digital Quote only, LobbyFix MXN 330/mo · 200 records / month.
Cívica Digital
Government teams and public organizations that want to digitize citizen-facing procedures and services end to end.
Watch out: The site does not publish pricing and is clearly geared to government/public-sector use.
LobbyFix
Companies, buildings, and industrial sites that need QR-based visitor and access control.
Watch out: Pricing is usage-based by number of records, and larger needs require a custom quote.
| Overview & pricing | ||
|---|---|---|
| Category | Productivity & Project Management | Productivity & Project Management |
| Specialty | Workflow automation (GovTech) | Visitor management / workplace |
| Based in | 🇲🇽 Mexico | 🇲🇽 Mexico |
| Best for | Enterprise | All sizes |
| Starting price | Quote only | MXN 330/mo · 200 records / month |
| Free plan | Unconfirmed | ✓Yes |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Forms · Core features | ✓Centralizes requested information with forms. | ◐Visitor registration captures data like name, email and reason. |
| Document management · Core features | ✓Includes digital document review and validation. | ◐Keeps a secure visit history and exports audit reports. |
| Workflow automation · Core features | ✓End-to-end digital process workflows for public services. | ✓Automatic notifications and access validation are described. |
| Calendar / scheduling · Core features | Unconfirmed | ◐Mentions 'crear citas' for offices/corporates. |
| Dashboards · Core features | ✓Web dashboard with case history and real-time status. | Unconfirmed |
| Templates · Core features | ✓Provides pre-established process templates. | Unconfirmed |
| Prices / billing in MXN · Mexico fit | Unconfirmed | ✓Pricing is shown in Mexican pesos. |
| Support in Spanish · Mexico fit | ✓Spanish-language site with phone and email contact. | ✓Spanish site with support email and help center. |
| Web app · Platform | ✓Managed from a web application in any browser. | ✓Operates from any device with internet access. |
| Public API · Platform | ✓URBEM comes with an API component. | Unconfirmed |
| Webhooks · Platform | Unconfirmed | ✓Pricing plan includes 'Integraciones / Webhooks'. |
| Live chat support · Support | Unconfirmed | ✓Pricing page says you can quote via their chat. |
| Phone support · Support | ✓Phone number is listed for contact. | Unconfirmed |
| Email support · Support | ✓Email contact is listed. | ✓Support email shown as soporte@lobbyfix.com. |
| Onboarding / implementation · Support | ✓Offers a demo and consultation with specialists. | Unconfirmed |
| Roles & permissions · Security & compliance | ✓Has user authentication and security controls. | ✓States role-based access and permissions. |
| ISO 27001 · Security & compliance | ✓Mentions ISO 27001 security controls. | Unconfirmed |
| Audit log · Security & compliance | Unconfirmed | ✓Mentions auditable visit records and reports. |
| Integrations | ||
| Listed on its site | SAT, Stripe, OpenPay | WhatsApp, Slack, Teams |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.