CounterPath vs Crazytel
CounterPath confirms 4 of the features we check on its own site; Crazytel confirms 4. Starting prices: CounterPath not published, Crazytel 0 · per SMS (160 chars).
CounterPath
Teams and service providers that want a branded VoIP softphone with provisioning, call analytics and messaging.
Watch out: Softphone client that needs a separate voice provider or PBX; prices are not visible in the text.
Crazytel
Australian businesses and call centres that need SIP trunks, virtual numbers and low-cost SMS.
Watch out: Focused on Australian, NZ and UK numbers and telephony; not a team chat or video suite.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | VoIP collaboration | Business VoIP |
| Based in | 🇺🇸 United States | 🇦🇺 Australia |
| Best for | Mid-market | All sizes |
| Starting price | Unconfirmed | 0 · per SMS (160 chars) |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Team chat & channels · Core features | ✓Team Messaging listed as a feature | Unconfirmed |
| Business phone numbers / VoIP · Core features | ✓Desktop and mobile VoIP softphone software | ✓Business cloud phone systems, SIP trunks, AU/NZ/UK numbers |
| SMS · Core features | Unconfirmed | ✓Bulk and two-way business SMS gateway |
| Mobile app · Core features | ✓Offers desktop and mobile VoIP products (Bria Mobile) | Unconfirmed |
| Web app · Platform | Unconfirmed | ✓Webphone: WebRTC browser client |
| Public API · Platform | ✓Bria Desktop API for developers | Unconfirmed |
| Webhooks · Platform | Unconfirmed | ✓Real-time webhooks on the SMS gateway |
| Integrations | ||
| Listed on its site | sipgate | 3CX |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.