Crazytel vs Plivo
Crazytel confirms 4 of the features we check on its own site; Plivo confirms 6. Starting prices: Crazytel 0 · per SMS (160 chars), Plivo USD 1,000/mo.
Crazytel
Australian businesses and call centres that need SIP trunks, virtual numbers and low-cost SMS.
Watch out: Focused on Australian, NZ and UK numbers and telephony; not a team chat or video suite.
Plivo
Developers and businesses building voice AI agents and telephony on pay-as-you-go APIs.
Watch out: Self-serve plan covers only the United States and India; wider coverage needs Enterprise.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | Business VoIP | Voice and SMS APIs |
| Based in | 🇦🇺 Australia | 🇺🇸 United States |
| Best for | All sizes | All sizes |
| Starting price | 0 · per SMS (160 chars) | USD 1,000/mo |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Business phone numbers / VoIP · Core features | ✓Business cloud phone systems, SIP trunks, AU/NZ/UK numbers | ✓SIP trunking and phone numbers offered |
| Call / meeting recording · Core features | Unconfirmed | ◐Call recording is an add-on service |
| SMS · Core features | ✓Bulk and two-way business SMS gateway | ◐SMS listed under Enterprise plan |
| Web app · Platform | ✓Webphone: WebRTC browser client | Unconfirmed |
| Public API · Platform | Unconfirmed | ✓Flexible APIs, SDK and CLI for developers |
| Webhooks · Platform | ✓Real-time webhooks on the SMS gateway | Unconfirmed |
| Onboarding / implementation · Support | Unconfirmed | ✓White-glove onboarding and dedicated account manager |
| SSO / SAML · Security & compliance | Unconfirmed | ◐SSO is listed under Enterprise |
| ISO 27001 · Security & compliance | Unconfirmed | ✓ISO 27001 certified |
| SOC 2 · Security & compliance | Unconfirmed | ✓SOC 2 listed among certifications |
| PCI DSS · Security & compliance | Unconfirmed | ✓PCI DSS certified |
| Integrations | ||
| Listed on its site | 3CX | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.