Crazytel vs Pronto
Crazytel confirms 4 of the features we check on its own site; Pronto confirms 4. Starting prices: Crazytel 0 · per SMS (160 chars), Pronto Quote only.
Crazytel
Australian businesses and call centres that need SIP trunks, virtual numbers and low-cost SMS.
Watch out: Focused on Australian, NZ and UK numbers and telephony; not a team chat or video suite.
Pronto
Schools, business teams and restaurants that want simple real-time team communication.
Watch out: No public pricing; the supplied text lists few concrete features.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | Business VoIP | Team communication |
| Based in | 🇦🇺 Australia | 🇺🇸 United States |
| Best for | All sizes | All sizes |
| Starting price | 0 · per SMS (160 chars) | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Team chat & channels · Core features | Unconfirmed | ✓Positioned as team communication for education, business and restaurants |
| Business phone numbers / VoIP · Core features | ✓Business cloud phone systems, SIP trunks, AU/NZ/UK numbers | Unconfirmed |
| SMS · Core features | ✓Bulk and two-way business SMS gateway | Unconfirmed |
| Mobile app · Core features | Unconfirmed | ✓Privacy policy refers to Pronto mobile applications |
| Web app · Platform | ✓Webphone: WebRTC browser client | ✓Privacy policy refers to a web-based software platform |
| Webhooks · Platform | ✓Real-time webhooks on the SMS gateway | Unconfirmed |
| Live chat support · Support | Unconfirmed | ✓Message button in the lower corner of the support page |
| Integrations | ||
| Listed on its site | 3CX | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.