Dialpad vs Respond.io
Dialpad confirms 4 of the features we check on its own site; Respond.io confirms 4. Starting prices: Dialpad not published, Respond.io USD 79/mo · per month.
Dialpad
Teams that want an AI-driven contact center and business phone platform in one product.
Watch out: Plan prices are not shown in the supplied text.
Respond.io
B2C businesses that want to unify customer chats, calls and campaigns across messaging channels with AI agents.
Watch out: Pricing scales with the contacts you talk to.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | AI contact center | Team inbox |
| Based in | 🇺🇸 United States | Unconfirmed |
| Best for | Enterprise | All sizes |
| Starting price | Unconfirmed | USD 79/mo · per month |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | ✓7 days |
| Features confirmed on each vendor’s site | ||
| Business phone numbers / VoIP · Core features | ✓Business phone numbers and business phone app | Unconfirmed |
| Transcripts & AI notes · Core features | ✓AI transcription and AI recaps | Unconfirmed |
| Shared inbox · Core features | Unconfirmed | ✓Team inbox unifying WhatsApp, TikTok, Instagram, Facebook |
| SMS · Core features | ✓Business text messaging | Unconfirmed |
| Mobile app · Core features | ✓Business phone app listed | ✓Mobile App listed in the product menu |
| Public API · Platform | Unconfirmed | ✓Developer Hub with guides and documentation |
| 24/7 support · Support | Unconfirmed | ✓24/7 human and AI support |
| Integrations | ||
| Listed on its site | Unconfirmed | WhatsApp, TikTok, Instagram, Facebook, Telegram, Viber, Line, WeChat, Twilio, Slack, Dialogflow, Wit.ai, Chatbase, Kik |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.