DrChrono vs Pelago
DrChrono confirms 5 of the features we check on its own site; Pelago confirms 3. Starting prices: DrChrono Quote only, Pelago Quote only.
DrChrono
Medical practices, from small to multi-specialty, wanting an all-in-one EHR with billing.
Watch out: Pricing requires a quote and the site is oriented to US-style medical practices.
Pelago
Employers and health plans offering behavioral health care for substance use and mental health.
Watch out: A US-focused care service sold to organizations, not a clinic management software.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | Cloud EHR | Behavioral health |
| Based in | 🇺🇸 United States | 🇺🇸 United States |
| Best for | All sizes | All sizes |
| Starting price | Quote only | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓Cloud-based EHR platform | ✓Pelago Atlas, an AI-native EHR used by its care team |
| Appointment scheduling · Core features | ✓Unites scheduling, documentation and billing | Unconfirmed |
| Telemedicine · Core features | ✓Telehealth offered | Unconfirmed |
| Billing / insurers · Core features | ✓RCM and medical billing solution | Unconfirmed |
| Patient portal / app · Core features | ✓Patient portal offered | Unconfirmed |
| Phone support · Support | Unconfirmed | ✓24/7 live care hotline |
| 24/7 support · Support | Unconfirmed | ✓24/7 live care hotline for immediate help |
| Integrations | ||
| Listed on its site | Unconfirmed | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.