Eleonor vs Medilink
Eleonor confirms 18 of the features we check on its own site; Medilink confirms 15. Starting prices: Eleonor not published, Medilink Quote only. Both integrate with Google Calendar.
Eleonor
Doctors and clinics that want an electronic medical record, scheduling, telemedicine, and online payments in one platform.
Watch out: The provided text does not show public plan prices or a free trial.
Medilink
Medical clinics and health centers that want an online practice-management suite with scheduling, records, reminders, telemedicine, and automation.
Watch out: Pricing is not public; the site mostly sells via demo and some features are add-ons or plan-limited.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | EHR / practice management | EHR / practice management |
| Based in | 🇲🇽 Mexico | Unconfirmed |
| Best for | SMBs | SMBs |
| Starting price | Unconfirmed | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓“Electronic Clinical Record” and “clinical record”. | ✓Includes clinical record/ficha clínica and treatment notes. |
| Appointment scheduling · Core features | ✓“Agenda citas” and shared medical agenda. | ✓Online scheduling and 360° agenda management. |
| Reminders (WhatsApp/SMS) · Core features | ✓“Notifica a tus pacientes de su cita” via WhatsApp/SMS/email. | ✓Automatic email reminders and managed WhatsApp reminders. |
| Electronic prescriptions · Core features | ✓“Receta electrónica”. | ✓Generates recetas and lets you sign them in the add-on. |
| Telemedicine · Core features | ✓“Video consultas” and remote connection with patients. | ✓Telemedicina is included in plans. |
| Billing / insurers · Core features | ◐Includes invoicing and medical reports for insurers. | ✓Payments, cash control, and electronic invoicing integration. |
| Lab / imaging · Core features | Unconfirmed | ✓Titanium includes laboratory module and exam module. |
| Multi-clinic · Core features | ✓Clinic plan for groups using one shared electronic record. | ✓Pro includes branch management / multi-branch. |
| Specialty templates · Core features | Unconfirmed | ✓Customizable clinical records for each specialty. |
| WhatsApp integration · Mexico fit | ✓Shares information with patients via WhatsApp. | ✓WhatsApp reminders and AI contact center via WhatsApp. |
| Prices / billing in MXN · Mexico fit | ✓Prices are expressed in Mexican pesos. | Unconfirmed |
| Support in Spanish · Mexico fit | ✓Spanish support and help center/contact details in Spanish. | ✓Spanish-language site with support/contact details in Spanish. |
| Web app · Platform | ✓Web-based product with login and plans pages. | ✓100% online, no additional software installation. |
| Phone support · Support | ✓Phone numbers are shown on Contact/Help pages. | ✓Phone numbers are listed in the footer/contact area. |
| Email support · Support | ✓Contact email: atencion@eleonor.mx. | ✓Support contact email is listed. |
| Onboarding / implementation · Support | ✓Help center says they will help you and mentions training/capacitación. | ✓They say they accompany you from the start and provide training. |
| Training / academy · Support | ✓“Capacitaciones” and “programa tu capacitación”. | Unconfirmed |
| Roles & permissions · Security & compliance | ✓Assistant profile with permissions to see/manage only some items. | Unconfirmed |
| ISO 27001 · Security & compliance | ✓Security page lists ISO 27001 certification. | Unconfirmed |
| SOC 2 · Security & compliance | ✓Security page lists SOC 2 certification. | Unconfirmed |
| PCI DSS · Security & compliance | ✓Security page lists PCI DSS v3.0. | Unconfirmed |
| Integrations | ||
| Listed on its site | Google Calendar, PayPal, Stripe, OXXO | Google Calendar, Google Analytics 4, Bsale, Woxi, Kame ERP, Optimuz, Meta, Total Pack, Nubox |
Add a third product or ask the AI about your case →
Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.