EMA Salud vs Medilink
EMA Salud confirms 15 of the features we check on its own site; Medilink confirms 15. Starting prices: EMA Salud Quote only, Medilink Quote only.
EMA Salud
Hospitals, clinics, and pharmacies in Mexico that need a NOM-024-certified, web-based clinical and pharmacy ecosystem.
Watch out: The site does not show public pricing or a detailed feature list for every module.
Medilink
Medical clinics and health centers that want an online practice-management suite with scheduling, records, reminders, telemedicine, and automation.
Watch out: Pricing is not public; the site mostly sells via demo and some features are add-ons or plan-limited.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | Hospital EHR / pharmacy | EHR / practice management |
| Based in | 🇲🇽 Mexico | Unconfirmed |
| Best for | Enterprise | SMBs |
| Starting price | Quote only | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓Advanced electronic medical record / expediente clínico | ✓Includes clinical record/ficha clínica and treatment notes. |
| NOM-024 compliance · Core features | ✓Certified under NOM-024-SSA3-2012 | Unconfirmed |
| Appointment scheduling · Core features | ✓Includes appointments and agenda control | ✓Online scheduling and 360° agenda management. |
| Reminders (WhatsApp/SMS) · Core features | Unconfirmed | ✓Automatic email reminders and managed WhatsApp reminders. |
| Electronic prescriptions · Core features | ✓Electronic prescription is included | ✓Generates recetas and lets you sign them in the add-on. |
| Telemedicine · Core features | Unconfirmed | ✓Telemedicina is included in plans. |
| Billing / insurers · Core features | ✓Covers billing and insurer management | ✓Payments, cash control, and electronic invoicing integration. |
| Patient portal / app · Core features | ✓Patient mobile app with access to services and history | Unconfirmed |
| Lab / imaging · Core features | ✓Stores diagnostic results and studies | ✓Titanium includes laboratory module and exam module. |
| Pharmacy / inventory · Core features | ✓Pharmacy administration and inventory control | Unconfirmed |
| Multi-clinic · Core features | ✓Built for hospitals, clinics, and pharmacy networks | ✓Pro includes branch management / multi-branch. |
| Specialty templates · Core features | Unconfirmed | ✓Customizable clinical records for each specialty. |
| WhatsApp integration · Mexico fit | Unconfirmed | ✓WhatsApp reminders and AI contact center via WhatsApp. |
| Prices / billing in MXN · Mexico fit | ✕No MXN pricing shown | Unconfirmed |
| Support in Spanish · Mexico fit | ✓Spanish contact channels on the site | ✓Spanish-language site with support/contact details in Spanish. |
| Web app · Platform | ✓Web access from any device | ✓100% online, no additional software installation. |
| Phone support · Support | ✓Phone number shown on contact page | ✓Phone numbers are listed in the footer/contact area. |
| WhatsApp support · Support | ✓Contact channel listed as phone/WhatsApp | Unconfirmed |
| Email support · Support | ✓Support email shown | ✓Support contact email is listed. |
| Onboarding / implementation · Support | ✓Implementation/accompaniment mentioned | ✓They say they accompany you from the start and provide training. |
| Integrations | ||
| Listed on its site | HL7 | Google Calendar, Google Analytics 4, Bsale, Woxi, Kame ERP, Optimuz, Meta, Total Pack, Nubox |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.