EonPro vs Pelago
EonPro confirms 9 of the features we check on its own site; Pelago confirms 3. Starting prices: EonPro Quote only, Pelago Quote only.
EonPro
US telehealth clinics that want telehealth, e-prescribing and pharmacy fulfillment on one HIPAA-compliant platform.
Watch out: US-focused (HIPAA, 50 states) with no public pricing.
Pelago
Employers and health plans offering behavioral health care for substance use and mental health.
Watch out: A US-focused care service sold to organizations, not a clinic management software.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | Telehealth operations | Behavioral health |
| Based in | Unconfirmed | 🇺🇸 United States |
| Best for | Enterprise | All sizes |
| Starting price | Quote only | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓Provider dashboard with EMR, AI scribe and e-prescribing | ✓Pelago Atlas, an AI-native EHR used by its care team |
| Electronic prescriptions · Core features | ✓E-prescription pipeline with DoseSpot integration | Unconfirmed |
| Telemedicine · Core features | ✓Unifies telehealth, e-prescribing and pharmacy on one platform | Unconfirmed |
| Patient portal / app · Core features | ✓Mobile-first PWA patient portal for progress, messaging and meds | Unconfirmed |
| Pharmacy / inventory · Core features | ✓Lifefile pharmacy integration, automated fulfillment, refill queue | Unconfirmed |
| Multi-clinic · Core features | ✓Built for multi-clinic operations; each clinic is its own tenant | Unconfirmed |
| Web app · Platform | ✓Web app at app.eonpro.io with login | Unconfirmed |
| Phone support · Support | Unconfirmed | ✓24/7 live care hotline |
| 24/7 support · Support | Unconfirmed | ✓24/7 live care hotline for immediate help |
| Two-factor authentication · Security & compliance | ✓MFA via authenticator app, mandatory for admin and provider accounts | Unconfirmed |
| Audit log · Security & compliance | ✓Security page lists audit logging | Unconfirmed |
| Integrations | ||
| Listed on its site | Lifefile, FedEx, DoseSpot | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.