Fiix vs HERO
Fiix confirms 8 of the features we check on its own site; HERO confirms 5.
Fiix
Maintenance teams in manufacturing, oil and gas, food and beverage and heavy equipment needing a cloud CMMS.
Watch out: Premium Support is an add-on; prices are not in the supplied text.
HERO
German-speaking trade and craft businesses that want quoting, scheduling, time tracking and invoicing with AI and automation.
Watch out: Site is in German and aimed at trades, with some support and implementation services paid.
| Overview & pricing | ||
|---|---|---|
| Category | Field Service & Industry | Field Service & Industry |
| Specialty | CMMS software | Trade operations |
| Based in | Unconfirmed | 🇩🇪 Germany |
| Best for | All sizes | SMBs |
| Starting price | Unconfirmed | Unconfirmed |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Work orders · Core features | ✓Work order management and AI-powered work orders | ✓Order processing: projects, customers and appointments in one system |
| Scheduling & dispatch · Core features | Unconfirmed | ✓Digital planning board to allocate resources |
| Technician mobile app · Core features | ✓Fiix Mobile to manage maintenance from anywhere | ✓HERO App for use on the construction site |
| Preventive maintenance · Core features | ✓Schedule routine maintenance | Unconfirmed |
| Asset register · Core features | ✓Asset management to track and optimize performance | Unconfirmed |
| IoT / sensors · Core features | ✓FactoryTalk Optix connects assets for condition-based maintenance | Unconfirmed |
| Spare parts inventory · Core features | ✓Parts and supplies management | Unconfirmed |
| Construction site control · Core features | Unconfirmed | ✓Construction site management and documentation |
| Web app · Platform | ✓Cloud-based CMMS | Unconfirmed |
| Phone support · Support | Unconfirmed | ◐Phone support listed among partly paid services |
| Onboarding / implementation · Support | ✓Training and implementation services | ◐Implementation services for new customers, partly paid |
| Training / academy · Support | Unconfirmed | ✓Tutorial videos and regular webinars |
| Integrations | ||
| Listed on its site | FactoryTalk Optix | Unconfirmed |
Add a third product or ask the AI about your case →
Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.