SSealbook

GetResponse vs TextBack

GetResponse confirms 4 of the features we check on its own site; TextBack confirms 8. Starting prices: GetResponse not published, TextBack RUB 2,500/mo · from, per month.

GetResponse

Marketers and ecommerce stores that want email automation, landing pages and funnels in one tool.

Watch out: Centered on email and web channels; no WhatsApp channel is shown.

TextBack

Russian-speaking businesses that sell and market through Telegram, MAX, WhatsApp and VK with CRM integration.

Watch out: Pricing is in rubles and WABA message fees are charged on top of the subscription.

Overview & pricing
CategoryMarketing & MessagingMarketing & Messaging
SpecialtyEmail automationMessenger automation
Based in🇵🇱 Poland🇷🇺 Russia
Best forAll sizesAll sizes
Starting priceUnconfirmedRUB 2,500/mo · from, per month
Free planUnconfirmedUnconfirmed
Free trialUnconfirmed✓3 days
Features confirmed on each vendor’s site
Official WhatsApp Business API · Core featuresUnconfirmed✓WhatsApp Business API product and WABA message pricing
Broadcasts / campaigns · Core featuresUnconfirmed✓WhatsApp broadcasts (рассылки) for leads and retention
Chatbot builder · Core featuresUnconfirmed✓Chatbots in WhatsApp, Telegram and MAX
AI agent (LLM) · Core featuresUnconfirmed✓TextBack AI Agent for sales and RetailAI
Shared team inbox · Core featuresUnconfirmed✓Telegram, MAX, WhatsApp and VK in one window
SMS · Core features✓SMS marketing listedUnconfirmed
Email marketing · Core features✓AI email marketing and autorespondersUnconfirmed
Message templates · Core featuresUnconfirmed✓Template messages priced per type (marketing, transactional)
Public API · Platform✓API Docs to integrate with GetResponseUnconfirmed
Phone support · SupportUnconfirmed✓Support phone +7 812 501-83-91
Email support · SupportUnconfirmed✓Support email support@textback.io
Training / academy · Support✓Webinars library and guidesUnconfirmed
Integrations
Listed on its siteUnconfirmedamoCRM, Bitrix24, GetCourse, Mindbox, Telegram, MAX, VK, WhatsApp

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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.