HERO vs openHandwerk
HERO confirms 5 of the features we check on its own site; openHandwerk confirms 5.
HERO
German-speaking trade and craft businesses that want quoting, scheduling, time tracking and invoicing with AI and automation.
Watch out: Site is in German and aimed at trades, with some support and implementation services paid.
openHandwerk
German craft and construction businesses that want cloud software for quotes, scheduling, time tracking and invoicing.
Watch out: German-language product and the text shows no public prices; some services are paid extras.
| Overview & pricing | ||
|---|---|---|
| Category | Field Service & Industry | Field Service & Industry |
| Specialty | Trade operations | Construction software |
| Based in | 🇩🇪 Germany | 🇩🇪 Germany |
| Best for | SMBs | SMBs |
| Starting price | Unconfirmed | Unconfirmed |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Work orders · Core features | ✓Order processing: projects, customers and appointments in one system | ✓Offer and order management (Auftragsverwaltung) |
| Scheduling & dispatch · Core features | ✓Digital planning board to allocate resources | ✓Planning, calendar and planning board for staff |
| Technician mobile app · Core features | ✓HERO App for use on the construction site | Unconfirmed |
| Asset register · Core features | Unconfirmed | ◐Warehouse and machine management is a paid extra service |
| Construction site control · Core features | ✓Construction site management and documentation | ✓Construction software with project management and photo documentation |
| Web app · Platform | Unconfirmed | ✓Cloud-based software with login |
| Public API · Platform | Unconfirmed | ✓Customizing and developer / REST API listed |
| Phone support · Support | ◐Phone support listed among partly paid services | Unconfirmed |
| Onboarding / implementation · Support | ◐Implementation services for new customers, partly paid | ◐Support, training and initial setup listed under paid services |
| Training / academy · Support | ✓Tutorial videos and regular webinars | Unconfirmed |
| Integrations | ||
| Listed on its site | Unconfirmed | openConnect |
Add a third product or ask the AI about your case →
Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.