HERO vs ServiceM8
HERO confirms 5 of the features we check on its own site; ServiceM8 confirms 8. Starting prices: HERO not published, ServiceM8 149/mo · 500 jobs per month.
HERO
German-speaking trade and craft businesses that want quoting, scheduling, time tracking and invoicing with AI and automation.
Watch out: Site is in German and aimed at trades, with some support and implementation services paid.
ServiceM8
Trade contractors and home service businesses managing jobs, quotes and invoices.
Watch out: Plans are capped by jobs per month.
| Overview & pricing | ||
|---|---|---|
| Category | Field Service & Industry | Field Service & Industry |
| Specialty | Trade operations | Job management |
| Based in | 🇩🇪 Germany | Unconfirmed |
| Best for | SMBs | SMBs |
| Starting price | Unconfirmed | 149/mo · 500 jobs per month |
| Free plan | Unconfirmed | ✓Yes |
| Free trial | Unconfirmed | ✓14 days |
| Features confirmed on each vendor’s site | ||
| Work orders · Core features | ✓Order processing: projects, customers and appointments in one system | ✓Job creation, quoting, documentation and invoicing |
| Scheduling & dispatch · Core features | ✓Digital planning board to allocate resources | ✓Dispatch jobs and manage staff schedules |
| Technician mobile app · Core features | ✓HERO App for use on the construction site | ✓Field staff complete jobs and invoice from the app |
| Asset register · Core features | Unconfirmed | ✓Asset Management feature |
| Quality / inspections · Core features | Unconfirmed | ✓Checklists and tasks for consistent job quality |
| Construction site control · Core features | ✓Construction site management and documentation | Unconfirmed |
| iOS app · Platform | Unconfirmed | ✓Full-featured iOS app |
| Android app · Platform | Unconfirmed | ✓Now available for Android |
| Phone support · Support | ◐Phone support listed among partly paid services | ✓Phone number listed for questions |
| Onboarding / implementation · Support | ◐Implementation services for new customers, partly paid | Unconfirmed |
| Training / academy · Support | ✓Tutorial videos and regular webinars | Unconfirmed |
| Integrations | ||
| Listed on its site | Unconfirmed | QuickBooks Online |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.