iWay vs Respond.io
iWay confirms 5 of the features we check on its own site; Respond.io confirms 4. Starting prices: iWay not published, Respond.io USD 79/mo · per month.
iWay
Swiss households and businesses needing internet, TV, mobile and telephony.
Watch out: Swiss telecom provider; availability depends on address and site is in German.
Respond.io
B2C businesses that want to unify customer chats, calls and campaigns across messaging channels with AI agents.
Watch out: Pricing scales with the contacts you talk to.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | Telecom services | Team inbox |
| Based in | 🇨🇭 Switzerland | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | Unconfirmed | USD 79/mo · per month |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | ✓7 days |
| Features confirmed on each vendor’s site | ||
| Business phone numbers / VoIP · Core features | ✓Telephony over the internet | Unconfirmed |
| Shared inbox · Core features | Unconfirmed | ✓Team inbox unifying WhatsApp, TikTok, Instagram, Facebook |
| Mobile app · Core features | Unconfirmed | ✓Mobile App listed in the product menu |
| Public API · Platform | Unconfirmed | ✓Developer Hub with guides and documentation |
| Live chat support · Support | ✓Support via chat | Unconfirmed |
| Phone support · Support | ✓Support by phone Tel. 043 500 11 11 | Unconfirmed |
| WhatsApp support · Support | ✓WhatsApp chat support number listed | Unconfirmed |
| Email support · Support | ✓Support by email | Unconfirmed |
| 24/7 support · Support | Unconfirmed | ✓24/7 human and AI support |
| Integrations | ||
| Listed on its site | Unconfirmed | WhatsApp, TikTok, Instagram, Facebook, Telegram, Viber, Line, WeChat, Twilio, Slack, Dialogflow, Wit.ai, Chatbase, Kik |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.