Klaviyo vs Wati
Klaviyo confirms 7 of the features we check on its own site; Wati confirms 6.
Klaviyo
B2C and ecommerce brands wanting omnichannel marketing with AI on one CRM.
Watch out: Plan prices are not visible in the crawled text.
Wati
Marketing, sales and support teams that run customer engagement over WhatsApp, Instagram and Messenger.
Watch out: Centered on messaging channels; pricing details are not shown in the fetched text.
| Overview & pricing | ||
|---|---|---|
| Category | Marketing & Messaging | Marketing & Messaging |
| Specialty | B2C CRM | WhatsApp engagement |
| Based in | 🇺🇸 United States | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | Unconfirmed | Unconfirmed |
| Free plan | ✓Yes | Unconfirmed |
| Free trial | Unconfirmed | ✓7 days |
| Features confirmed on each vendor’s site | ||
| Official WhatsApp Business API · Core features | Unconfirmed | ✓WhatsApp Business API to connect with customers at scale |
| Broadcasts / campaigns · Core features | Unconfirmed | ✓Campaigns with personalised messages |
| Chatbot builder · Core features | Unconfirmed | ✓No-code chatbots |
| AI agent (LLM) · Core features | ✓Customer Agent supports and sells with AI | ✓AI support agent resolves queries instantly |
| Shared team inbox · Core features | Unconfirmed | ✓Team Inbox for all sales and service chats |
| SMS · Core features | ✓SMS marketing channel | Unconfirmed |
| Email marketing · Core features | ✓Email marketing channel | Unconfirmed |
| Instagram / Messenger · Core features | Unconfirmed | ✓Instagram automation and Messenger |
| Audience segmentation · Core features | ✓Segmentation listed as top feature | Unconfirmed |
| Message templates · Core features | ✓Templates listed as top feature | Unconfirmed |
| Campaign analytics · Core features | ✓Klaviyo Analytics product | Unconfirmed |
| Public API · Platform | ✓APIs for building apps and integrations | Unconfirmed |
| Integrations | ||
| Listed on its site | Unconfirmed | Unconfirmed |
Add a third product or ask the AI about your case →
Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.