Leadsales vs Shutpoint
Leadsales confirms 12 of the features we check on its own site; Shutpoint confirms 14. Starting prices: Leadsales USD 97/mo, Shutpoint not published.
Leadsales
Teams and SMBs that sell through WhatsApp and want a unified conversational CRM.
Watch out: The basic plan excludes WhatsApp API and campaigns, and mass campaigns require a legally constituted company.
Shutpoint
Sales teams that want a Spanish-language CRM with pipelines, automation, AI, field sales tools, and billing features.
Watch out: The page shows only a freemium price excerpt and add-on services, not full tier details.
| Overview & pricing | ||
|---|---|---|
| Category | CRM & Sales | CRM & Sales |
| Specialty | WhatsApp CRM | Sales CRM |
| Based in | 🇲🇽 Mexico | 🇲🇽 Mexico |
| Best for | SMBs | SMBs |
| Starting price | USD 97/mo | Unconfirmed |
| Free plan | ✕No | ✓Yes |
| Free trial | ✓14 days | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Visual sales pipeline · Core features | ✓Sales funnel by stage and owner | ✓Kanban de clientes; manage prospects through sales stages. |
| Contact & company management · Core features | ✓Customize contacts with attributes, tags, notes | ✓Client file/portal and customer management are shown. |
| Shared omnichannel inbox · Core features | ✓Unified inbox for WhatsApp, Messenger and Instagram | Unconfirmed |
| Workflow automation · Core features | ✓Automatic assignment and scheduled messages | ✓“Mailing Automatizado” and automated alerts are listed. |
| Quotes / proposals · Core features | Unconfirmed | ✓“Gestiona eficientemente tus cotizaciones”. |
| Sales reports & forecasts · Core features | ✓Metrics for leads by channel and funnel | ✓Dashboards, KPIs, and goals are listed as tools. |
| AI assistant / AI agent · Core features | ✓AI agent decides what the AI and team handle | ✓AI Agent Comercial helps resolve doubts and write follow-ups. |
| Field sales / route tools · Core features | Unconfirmed | ✓Geolocalización for clients and sellers in the field. |
| CFDI 4.0 invoicing · Mexico fit | Unconfirmed | ✓“Genera CFDIs” in billing and collections. |
| WhatsApp integration · Mexico fit | ✓Official WhatsApp API and WhatsApp CRM | ✓WhatsApp Cloud API is listed. |
| Prices / billing in MXN · Mexico fit | Unconfirmed | ✓Pricing page shows MXN and a $0.00 monthly freemium price. |
| Support in Spanish · Mexico fit | ✓Spanish-language site and support email shown | ✓Website and support/training content are in Spanish. |
| Web app · Platform | ✓Web-based product pages and login links | ✓Web platform with pricing and demo pages. |
| Email support · Support | ✓Support email help@leadsales.io is shown | Unconfirmed |
| Onboarding / implementation · Support | ✓Offers onboarding via demo booking | ✓Apoyo en configuración and implementation help are listed. |
| Training / academy · Support | ✓Leadsales Academy courses and resources | ✓Material digital and group/personalized training are listed. |
| 24/7 support · Support | ◐Lead Agent answers and qualifies 24/7 | Unconfirmed |
| Integrations | ||
| Listed on its site | WhatsApp, Facebook Messenger, Instagram, Facebook, Instagram DM, WhatsApp Business API, WhatsApp API, Meta | Microsoft Teams, WhatsApp Cloud API |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.