Pelago vs Residex
Pelago confirms 3 of the features we check on its own site; Residex confirms 5. Starting prices: Pelago Quote only, Residex Quote only.
Pelago
Employers and health plans offering behavioral health care for substance use and mental health.
Watch out: A US-focused care service sold to organizations, not a clinic management software.
Residex
Assisted living and senior care providers wanting EHR, billing, compliance and workforce tools together.
Watch out: Focused on US senior living and has no public pricing.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | Behavioral health | Senior living platform |
| Based in | 🇺🇸 United States | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | Quote only | Quote only |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓Pelago Atlas, an AI-native EHR used by its care team | ✓EHR module for senior living |
| Billing / insurers · Core features | Unconfirmed | ✓Billing / AR module |
| Phone support · Support | ✓24/7 live care hotline | ✓Support by webinar, email or phone |
| Email support · Support | Unconfirmed | ✓Support by webinar, email or phone |
| 24/7 support · Support | ✓24/7 live care hotline for immediate help | ✓24/7 Support page |
| Integrations | ||
| Listed on its site | Unconfirmed | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.