Pelago vs SimplePractice
Pelago confirms 3 of the features we check on its own site; SimplePractice confirms 5. Starting prices: Pelago Quote only, SimplePractice USD 49/mo · per month.
Pelago
Employers and health plans offering behavioral health care for substance use and mental health.
Watch out: A US-focused care service sold to organizations, not a clinic management software.
SimplePractice
Therapists and health and wellness private practices, solo or group.
Watch out: Built around US HIPAA and insurance payers.
| Overview & pricing | ||
|---|---|---|
| Category | Healthcare | Healthcare |
| Specialty | Behavioral health | HIPAA EHR |
| Based in | 🇺🇸 United States | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | Quote only | USD 49/mo · per month |
| Free plan | Unconfirmed | ✕No |
| Free trial | Unconfirmed | ✓30 days |
| Features confirmed on each vendor’s site | ||
| Electronic health record · Core features | ✓Pelago Atlas, an AI-native EHR used by its care team | ✓HIPAA-compliant EHR and practice management |
| Telemedicine · Core features | Unconfirmed | ✓EHR includes integrated telehealth |
| Billing / insurers · Core features | Unconfirmed | ✓Insurance tools and free credentialing with payers |
| Patient portal / app · Core features | Unconfirmed | ✓Client Portal listed for clients |
| Specialty templates · Core features | Unconfirmed | ✓Robust template library |
| Phone support · Support | ✓24/7 live care hotline | Unconfirmed |
| 24/7 support · Support | ✓24/7 live care hotline for immediate help | Unconfirmed |
| Integrations | ||
| Listed on its site | Unconfirmed | Unconfirmed |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.