Plivo vs Respond.io
Plivo confirms 6 of the features we check on its own site; Respond.io confirms 4. Starting prices: Plivo USD 1,000/mo, Respond.io USD 79/mo · per month.
Plivo
Developers and businesses building voice AI agents and telephony on pay-as-you-go APIs.
Watch out: Self-serve plan covers only the United States and India; wider coverage needs Enterprise.
Respond.io
B2C businesses that want to unify customer chats, calls and campaigns across messaging channels with AI agents.
Watch out: Pricing scales with the contacts you talk to.
| Overview & pricing | ||
|---|---|---|
| Category | Communication & Meetings | Communication & Meetings |
| Specialty | Voice and SMS APIs | Team inbox |
| Based in | 🇺🇸 United States | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | USD 1,000/mo | USD 79/mo · per month |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | ✓7 days |
| Features confirmed on each vendor’s site | ||
| Business phone numbers / VoIP · Core features | ✓SIP trunking and phone numbers offered | Unconfirmed |
| Call / meeting recording · Core features | ◐Call recording is an add-on service | Unconfirmed |
| Shared inbox · Core features | Unconfirmed | ✓Team inbox unifying WhatsApp, TikTok, Instagram, Facebook |
| SMS · Core features | ◐SMS listed under Enterprise plan | Unconfirmed |
| Mobile app · Core features | Unconfirmed | ✓Mobile App listed in the product menu |
| Public API · Platform | ✓Flexible APIs, SDK and CLI for developers | ✓Developer Hub with guides and documentation |
| Onboarding / implementation · Support | ✓White-glove onboarding and dedicated account manager | Unconfirmed |
| 24/7 support · Support | Unconfirmed | ✓24/7 human and AI support |
| SSO / SAML · Security & compliance | ◐SSO is listed under Enterprise | Unconfirmed |
| ISO 27001 · Security & compliance | ✓ISO 27001 certified | Unconfirmed |
| SOC 2 · Security & compliance | ✓SOC 2 listed among certifications | Unconfirmed |
| PCI DSS · Security & compliance | ✓PCI DSS certified | Unconfirmed |
| Integrations | ||
| Listed on its site | Unconfirmed | WhatsApp, TikTok, Instagram, Facebook, Telegram, Viber, Line, WeChat, Twilio, Slack, Dialogflow, Wit.ai, Chatbase, Kik |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.