Fidelizador vs Vambe
Fidelizador confirms 14 of the features we check on its own site; Vambe confirms 15. Starting prices: Fidelizador Quote only, Vambe USD 574/mo · 3,000 conversations included. Both integrate with ChatGPT, Claude, Gemini.
Fidelizador
Teams in LATAM that need high-volume email marketing and transactional sending with AI-agent operation.
Watch out: Public pricing is quote-based and the exact amount is only given in a proposal.
Vambe
Teams that want an AI-driven omnichannel sales and support system for WhatsApp-heavy customer conversations.
Watch out: Pricing is shown in USD, and the more advanced plan is custom-built.
| Overview & pricing | ||
|---|---|---|
| Category | Marketing & Messaging | Marketing & Messaging |
| Specialty | Email marketing | AI agents / WhatsApp |
| Based in | Unconfirmed | Unconfirmed |
| Best for | All sizes | All sizes |
| Starting price | Quote only | USD 574/mo · 3,000 conversations included |
| Free plan | ✕No | ✕No |
| Free trial | Unconfirmed | Unconfirmed |
| Features confirmed on each vendor’s site | ||
| Broadcasts / campaigns · Core features | ✓It offers bulk and transactional sending. | ✓Plans mention added conversations and commercial flows, not pure broadcasts. |
| AI agent (LLM) · Core features | Unconfirmed | ✓“Plataforma de IA” that automates conversations. |
| Shared team inbox · Core features | Unconfirmed | ◐Centralizes channels in one place, but no explicit team inbox wording. |
| Email marketing · Core features | ✓Email Marketing is listed in the product and features. | Unconfirmed |
| Instagram / Messenger · Core features | Unconfirmed | ✓Ecommerce section says WhatsApp, Instagram and Facebook. |
| Audience segmentation · Core features | ✓The page says the agent segments emails and lists segmentación. | ◐The site says it reaches the right people, but no segmentation tool is named. |
| Message templates · Core features | ✓HTML templates are shown in shortcuts. | Unconfirmed |
| Campaign analytics · Core features | ✓Statistics and reports in real time are shown. | ✓Ads product optimizes with real sales data; prices page shows Insight. |
| WhatsApp integration · Mexico fit | Unconfirmed | ✓Automates conversations in WhatsApp and offers a WhatsApp link generator. |
| Support in Spanish · Mexico fit | Unconfirmed | ✓Spanish-language site and support/help text in Spanish. |
| Web app · Platform | ✓It shows a web dashboard at app.fidelizador.com. | ✓Website presents the product and pricing in a web app. |
| iOS app · Platform | Unconfirmed | ✓Standard plan includes “Vambe App (iOS/Android)”. |
| Android app · Platform | Unconfirmed | ✓Standard plan includes “Vambe App (iOS/Android)”. |
| Public API · Platform | ✓It explicitly mentions API REST and API HTTP. | ✓Navigation includes “API Documentation” with technical guides. |
| Webhooks · Platform | ✓The plans include event webhooks. | Unconfirmed |
| Live chat support · Support | ✓Business plan includes chat support. | Unconfirmed |
| Phone support · Support | ✓Business plan includes phone support. | Unconfirmed |
| WhatsApp support · Support | Unconfirmed | ✓Pricing page lists “Soporte por Whatsapp”. |
| Email support · Support | ✓Email support is included in the plans. | Unconfirmed |
| Onboarding / implementation · Support | ✓A demo and proposal are offered for plans. | ✓Pricing page includes implementation and consulting. |
| Training / academy · Support | Unconfirmed | ✓Site promotes “Vambe Academy” to learn the product. |
| 24/7 support · Support | ◐Email support is stated as 24 h, not 24/7. | Unconfirmed |
| Two-factor authentication · Security & compliance | ✓The Pro plan includes 2FA. | Unconfirmed |
| ISO 27001 · Security & compliance | ✓ISO 27001 is mentioned on the homepage. | ✓Security page lists ISO 27001 certification. |
| SOC 2 · Security & compliance | Unconfirmed | ✓Security page lists SOC 2 Type II certification. |
| Integrations | ||
| Listed on its site | Claude, Cowork, Copilot Studio, Codex, ChatGPT, Gemini, n8n | Gemini, ChatGPT, Claude |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.