Leena AI vs SmartSurvey
Leena AI confirms 4 of the features we check on its own site; SmartSurvey confirms 4. Starting prices: Leena AI Quote only, SmartSurvey not published. Both integrate with Salesforce.
Leena AI
Large enterprises automating HR, IT and finance employee requests with AI agents.
Watch out: Pricing is quote-based with no printed prices.
SmartSurvey
Organisations collecting customer, employee or patient feedback through surveys.
Watch out: Plan prices are not visible in the fetched text.
| Overview & pricing | ||
|---|---|---|
| Category | Customer Support & Contact Center | Customer Support & Contact Center |
| Specialty | Enterprise helpdesk AI | Online surveys |
| Based in | 🇺🇸 United States | 🇬🇧 United Kingdom |
| Best for | Enterprise | All sizes |
| Starting price | Quote only | Unconfirmed |
| Free plan | Unconfirmed | Unconfirmed |
| Free trial | Unconfirmed | ✓14 days |
| Features confirmed on each vendor’s site | ||
| Chatbot / AI agent · Core features | ✓Pre-built AI Colleagues and virtual assistants auto-resolve tickets | Unconfirmed |
| CSAT / surveys · Core features | Unconfirmed | ✓Online survey tool for customer feedback |
| Public API · Platform | Unconfirmed | ✓API & webhooks listed |
| Webhooks · Platform | Unconfirmed | ✓API & webhooks listed |
| Works offline · Platform | Unconfirmed | ✓Offline & kiosk: gather responses without Wi-Fi |
| Roles & permissions · Security & compliance | ✓Permissions and Access Control listed in architecture | Unconfirmed |
| ISO 27001 · Security & compliance | ✓ISO 27001 cited on trust and security page | Unconfirmed |
| SOC 2 · Security & compliance | ✓SOC 2 cited on trust and security page | Unconfirmed |
| Integrations | ||
| Listed on its site | Workday, ServiceNow, SAP, Salesforce, Oracle | Salesforce, Power BI |
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Every ✓ / ✕ comes from the vendor’s own website (sources on each product page). Unconfirmed means the site doesn’t say — not that the feature is missing.